Ibiza Hair products purchased through IbizaHair.com are eligible for a 30 day money back guarantee, (excluding irons)*, customer will have to pay for the return shipment.
Brushes purchased through IbizaHair.com are eligible for a 6 month warranty against defects.
Dryers purchased through IbizaHair.com are eligible for a 1 year limited warranty for replacement of defective parts due to faulty materials or workmanship.
We can only accept returns for products purchased on our website and customer must pay for the return shipment costs. Products purchased from salons or other sources should be returned to the location of purchase.
The warranty does not cover regular wear and tear; abuse of product, such as but not limited to, overheating bristles with direct and prolonged heat from blow dryer; or any physical abuse of product.
All iron sales are final, manufacturer’s warranty may apply. Shipping outside US is not available.
* 30 day money back guarantee does not include any refund of shipping charges and excludes all irons.