FAQ

How do I clean my brushes?

Remove all the hair or residue from the brush with a wide tooth comb or chop sticks. Dilute a sink full of  warm water with a mild or natural shampoo. Fully immerse the brush or brushes for 2-3 minutes, rinse, blot with a clean dry towel and let air dry. Once dry, store and keep your brushes in a clean container. Cork functions better clean and so don’t worry about soaking your cork for a couple of minutes, it will perform that much better.

How often should I replace my brushes?

Every brush has a life cycle. Depending on how often you blow dry hair, brushes should be replaced every 6 months to a year. Think of hair brushes as you would a tooth brush. Never use a hair brush on someone that you have used on someone else prior, only use clean brushes on each client.

What is meant by Reinforced Boar Bristles?

Not all brushes are created equal and not all bristles are created equal. Ibiza Hair mixes 65% natural boar bristle with a unique carbon fiber heat resistant nylon. This nylon is manufactured in Spain and has a micro ball tip which is safe for the scalp and prevents the brush from getting stuck in the hair. The unique bristle combination creates tension and slip to twist and swirl the brush to create waves, curls, volume and smoothness naturally. Boar’s hair naturally distributes the oils in your hair for a natural shine.

Where does your cork come from?

The cork used in the Ibiza Hair brushes, comes from the Mediterranean region of Spain, where the climate allows for a softer more malleable cork than the cork that comes from Asia. The cork tree is an environmentally friendly tree as the cork is shaved off and then regrows.

Can I put my hot dryer directly on a brush?

We recommend keeping the dryer 1 inch away from the brush and not making contact with the brush. Love your brush, love your hair! Follow your brush with your dryer keeping an inch between them.

 

 

For The Professional Hair Stylist

Do you offer a discounted rate to Hair Stylists?

Yes. You must first register and become a member as a Professional Hair Stylist.

How do I register as a Professional Hair Stylist?

Please follow this easy 2 step process.

1. Set up your profileClick this link and fill out your profile.

2. Email, your cosmetology license info to info@IbizaHair.com with Stylist Request in the subject line. You can also simply take a picture with your phone and email it to info@IbizaHair.com.

Please note that it can take up to 72 hours for approval you and you will receive notification when your account is approved. If you have any questions, email info@IbizaHair.com or call 1.866.740.2898.

I registered as a Professional Hair Stylist but I do not see the discounted pricing in the shopping cart?

It can take up to 72 hours for us to approve you and you will get a notification when we do. Any further questions email us at info@IbizaHair.com

* Please be certain that images are attachments. We are unable to receive images embedded into the body of an email.

 

For The Salon Owner

Do you offer a Salon Wholesale account?

Yes. You must first register and become a member as an Ibiza Hair CSP (Certified Salon Partner).

How do I register as an Ibiza Hair CSP (Certified Salon Partner)?

Please follow this easy 2 step process.

1. Set up your profile. Click this link and fill out your profile.

2. Email the following items to info@IbizaHair.com and include Salon Request in the subject line.

  1. Salon address
  2. Photo of your Salon
  3. Resale license*

* Please be certain that images are attachments. We are unable to receive images embedded into the body of an email.

Please note that it can take up to 72 hours for approval you and you will receive notification when your account is approved. If you have any questions, email info@IbizaHair.com or call 1.866.740.2898.

What is the Ibiza Hair CSP program?

The Ibiza Hair CSP (Certified Salon Partner) program is an exciting benefit program for Salons. When you sign up, the more you purchase, the more Free products you’ll receive! Email info@IbizaHair.com or call 1.866.740.2898 for a brochure and more information.

I registered as a Salon Wholesale account but I do not see the wholesale Salon pricing in the shopping cart?

It can take up to 72 hours for us to approve you and you will get a notification when we do. Any further questions email us at info@IbizaHair.com

I am a Salon owner and I am interested in retailing the brushes. What should I do?

Please register and become a member as a Salon Wholesale account. You will then receive Salon Wholesale pricing.